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Training package details

BSB - Business Services Training Package (Release 8.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
8.0 (this release) 25/Jan/2022Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
(View details for release 3.0) 27/Sep/2018 Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10120 - Certificate I in Workplace SkillsCertificate I in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20120 - Certificate II in Workplace SkillsCertificate II in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent
 BSB30220 - Certificate III in Entrepreneurship and New BusinessCertificate III in Entrepreneurship and New BusinessCurrent
 BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent
 BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent
 BSB30719 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
 BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent
 BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource ManagementCurrent
 BSB40520 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementCurrent
 BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent
 BSB40720 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesCurrent
 BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent
 BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
 BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
 BSB41419 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
 BSB50320 - Diploma of Human Resource ManagementDiploma of Human Resource ManagementCurrent
 BSB50420 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementCurrent
 BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
 BSB50620 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationCurrent
 BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent
 BSB50820 - Diploma of Project ManagementDiploma of Project ManagementCurrent
 BSB50920 - Diploma of Quality AuditingDiploma of Quality AuditingCurrent
 BSB51319 - Diploma of Work Health and SafetyDiploma of Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60120 - Advanced Diploma of BusinessAdvanced Diploma of BusinessCurrent
 BSB60220 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingCurrent
 BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
 BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
 BSB60520 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationCurrent
 BSB60619 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetyCurrent
 BSB60720 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
 BSB80220 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementCurrent
 BSB80320 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00134 - Aboriginal and Torres Strait Islander Governance Foundations Skill SetAboriginal and Torres Strait Islander Governance Foundations Skill SetCurrent
BSBSS00120 - Administrative Assistant Skill SetAdministrative Assistant Skill SetCurrent
BSBSS00110 - Business Development Skill SetBusiness Development Skill SetCurrent
BSBSS00101 - Business Operations Management Skill SetBusiness Operations Management Skill SetCurrent
BSBSS00100 - Business Operations Support Skill SetBusiness Operations Support Skill SetCurrent
BSBSS00116 - Campaign Management Skill SetCampaign Management Skill SetCurrent
BSBSS00091 - Capture and Present Big Data Skill SetCapture and Present Big Data Skill SetCurrent
BSBSS00099 - Communications and Public Relations Foundations Skill SetCommunications and Public Relations Foundations Skill SetCurrent
BSBSS00122 - Compliance Skill SetCompliance Skill SetCurrent
BSBSS00126 - Contact Centre Skill SetContact Centre Skill SetCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBATSIM421 - Support a positive and culturally appropriate workplace cultureSupport a positive and culturally appropriate workplace cultureSuperseded
BSBAUD411 - Participate in quality auditsParticipate in quality auditsCurrent
BSBAUD412 - Work within compliance frameworksWork within compliance frameworksCurrent
BSBAUD511 - Initiate quality auditsInitiate quality auditsCurrent
BSBAUD512 - Lead quality auditsLead quality auditsCurrent
BSBAUD513 - Report on quality auditsReport on quality auditsCurrent
BSBAUD514 - Interpret compliance requirementsInterpret compliance requirementsCurrent
BSBAUD515 - Evaluate and review complianceEvaluate and review complianceCurrent
BSBAUD516 - Develop and monitor processes for the management of breaches in compliance requirementsDevelop and monitor processes for the management of breaches in compliance requirementsCurrent
BSBAUD601 - Establish and manage compliance management systemsEstablish and manage compliance management systemsCurrent
BSBCMM211 - Apply communication skillsApply communication skillsCurrent
BSBCMM411 - Make presentationsMake presentationsCurrent
BSBCMM412 - Lead difficult conversationsLead difficult conversationsCurrent
BSBCMM511 - Communicate with influenceCommunicate with influenceCurrent
BSBCNV511 - Take instructions in relation to a conveyancing transactionTake instructions in relation to a conveyancing transactionCurrent
BSBCNV512 - Finalise the conveyancing transactionFinalise the conveyancing transactionCurrent
BSBCNV611 - Interpret a legal document and provide advice in a conveyancing transactionInterpret a legal document and provide advice in a conveyancing transactionCurrent
BSBCNV612 - Identify and apply legal requirements for a conveyancing transactionIdentify and apply legal requirements for a conveyancing transactionCurrent
BSBCNV613 - Prepare legal documents for a conveyancing transactionPrepare legal documents for a conveyancing transactionCurrent
BSBCNV614 - Apply principles of trust accountingApply principles of trust accountingCurrent
BSBCNV615 - Interpret search results for a conveyancing transactionInterpret search results for a conveyancing transactionCurrent
BSBCNV616 - Comply with tax obligations in a conveyancing transactionComply with tax obligations in a conveyancing transactionCurrent
BSBCRT201 - Develop and apply thinking and problem solving skillsDevelop and apply thinking and problem solving skillsCurrent
BSBCRT311 - Apply critical thinking skills in a team environmentApply critical thinking skills in a team environmentCurrent
BSBCRT411 - Apply critical thinking to work practicesApply critical thinking to work practicesCurrent
BSBCRT412 - Articulate, present and debate ideasArticulate, present and debate ideasCurrent
BSBCRT413 - Collaborate in creative processesCollaborate in creative processesCurrent
BSBCRT511 - Develop critical thinking in othersDevelop critical thinking in othersCurrent
BSBCRT512 - Originate and develop conceptsOriginate and develop conceptsCurrent
BSBCRT611 - Apply critical thinking for complex problem solvingApply critical thinking for complex problem solvingCurrent
BSBDAT201 - Collect and record dataCollect and record dataCurrent
BSBDAT501 - Analyse dataAnalyse dataCurrent
BSBESB301 - Investigate business opportunitiesInvestigate business opportunitiesCurrent
BSBESB302 - Develop and present business proposalsDevelop and present business proposalsCurrent
BSBESB303 - Organise finances for new business venturesOrganise finances for new business venturesCurrent
BSBESB304 - Determine resource requirements for new business venturesDetermine resource requirements for new business venturesCurrent
BSBESB305 - Address compliance requirements for new business venturesAddress compliance requirements for new business venturesCurrent
BSBESB401 - Research and develop business plansResearch and develop business plansCurrent
BSBESB402 - Establish legal and risk management requirements of new business venturesEstablish legal and risk management requirements of new business venturesCurrent
BSBESB403 - Plan finances for new business venturesPlan finances for new business venturesCurrent
BSBESB404 - Market new business venturesMarket new business venturesCurrent
BSBESB405 - Manage compliance for small businessesManage compliance for small businessesCurrent
BSBESB406 - Establish operational strategies and procedures for new business venturesEstablish operational strategies and procedures for new business venturesCurrent
BSBESB407 - Manage finances for new business venturesManage finances for new business venturesCurrent
BSBFIN301 - Process financial transactionsProcess financial transactionsCurrent
BSBFIN302 - Maintain financial recordsMaintain financial recordsCurrent
BSBFIN401 - Report on financial activityReport on financial activityCurrent
BSBFIN501 - Manage budgets and financial plansManage budgets and financial plansCurrent
BSBFIN502 - Manage financial complianceManage financial complianceCurrent
BSBFIN601 - Manage organisational financesManage organisational financesCurrent
BSBFIN801 - Lead financial strategy developmentLead financial strategy developmentCurrent
BSBFNG401 - Plan and chair Aboriginal and Torres Strait Islander organisation board meetingsPlan and chair Aboriginal and Torres Strait Islander organisation board meetingsCurrent
BSBFNG402 - Interact with Aboriginal and Torres Strait Islander organisation members and the communityInteract with Aboriginal and Torres Strait Islander organisation members and the communityCurrent
BSBFNG403 - Participate as a board member of an Aboriginal and Torres Strait Islander organisationParticipate as a board member of an Aboriginal and Torres Strait Islander organisationCurrent
BSBFNG404 - Maintain and protect cultural values in an Aboriginal and Torres Strait Islander organisationMaintain and protect cultural values in an Aboriginal and Torres Strait Islander organisationCurrent
BSBFNG405 - Review and apply the constitution in an Aboriginal and Torres Strait Islander organisationReview and apply the constitution in an Aboriginal and Torres Strait Islander organisationCurrent
BSBFNG406 - Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policiesAssist in developing and implementing Aboriginal and Torres Strait Islander organisational policiesCurrent
BSBFNG407 - Oversee asset management in an Aboriginal and Torres Strait Islander organisationOversee asset management in an Aboriginal and Torres Strait Islander organisationCurrent
BSBFNG408 - Represent an Aboriginal and Torres Strait Islander organisationRepresent an Aboriginal and Torres Strait Islander organisationCurrent
BSBFNG409 - Comply with Aboriginal and Torres Strait Islander organisation director obligationsComply with Aboriginal and Torres Strait Islander organisation director obligationsCurrent
BSBHRM411 - Administer performance development processesAdminister performance development processesCurrent
BSBHRM412 - Support employee and industrial relationsSupport employee and industrial relationsCurrent
BSBHRM413 - Support the learning and development of teams and individualsSupport the learning and development of teams and individualsCurrent
BSBHRM414 - Use human resources information systemsUse human resources information systemsCurrent
BSBHRM415 - Coordinate recruitment and onboardingCoordinate recruitment and onboardingCurrent
BSBHRM416 - Process payrollProcess payrollCurrent
BSBHRM417 - Support human resources functions and processesSupport human resources functions and processesCurrent
BSBHRM521 - Facilitate performance development processesFacilitate performance development processesCurrent
BSBHRM522 - Manage employee and industrial relationsManage employee and industrial relationsCurrent
BSBHRM523 - Coordinate the learning and development of teams and individualsCoordinate the learning and development of teams and individualsCurrent
BSBHRM524 - Coordinate workforce plan implementationCoordinate workforce plan implementationCurrent
BSBHRM525 - Manage recruitment and onboardingManage recruitment and onboardingCurrent
BSBHRM526 - Manage payrollManage payrollCurrent
BSBHRM527 - Coordinate human resource functions and processesCoordinate human resource functions and processesCurrent
BSBHRM528 - Coordinate remuneration and employee benefitsCoordinate remuneration and employee benefitsCurrent
BSBHRM529 - Coordinate separation and termination processesCoordinate separation and termination processesCurrent
BSBHRM530 - Coordinate rehabilitation and return to work programsCoordinate rehabilitation and return to work programsCurrent
BSBHRM531 - Coordinate health and wellness programsCoordinate health and wellness programsCurrent
BSBHRM611 - Contribute to organisational performance developmentContribute to organisational performance developmentCurrent
BSBHRM612 - Contribute to the development of employee and industrial relations strategiesContribute to the development of employee and industrial relations strategiesCurrent
BSBHRM613 - Contribute to the development of learning and development strategiesContribute to the development of learning and development strategiesCurrent
BSBHRM614 - Contribute to strategic workforce planningContribute to strategic workforce planningCurrent
BSBHRM615 - Contribute to the development of diversity and inclusion strategiesContribute to the development of diversity and inclusion strategiesCurrent
BSBINS201 - Process and maintain workplace informationProcess and maintain workplace informationCurrent
BSBINS202 - Handle receipt and dispatch of informationHandle receipt and dispatch of informationCurrent
BSBINS203 - Assist with circulation servicesAssist with circulation servicesCurrent
BSBINS301 - Develop and use information literacy skillsDevelop and use information literacy skillsCurrent
BSBINS302 - Organise workplace informationOrganise workplace informationCurrent
BSBINS303 - Use knowledge management systemsUse knowledge management systemsCurrent
BSBINS304 - Process and maintain information resourcesProcess and maintain information resourcesCurrent
BSBINS305 - Participate in cataloguing activitiesParticipate in cataloguing activitiesCurrent
BSBINS306 - Provide multimedia supportProvide multimedia supportCurrent
BSBINS307 - Retrieve information from recordsRetrieve information from recordsCurrent
BSBINS308 - Control recordsControl recordsCurrent
BSBINS309 - Maintain business recordsMaintain business recordsCurrent
BSBINS401 - Analyse and present research informationAnalyse and present research informationCurrent
BSBINS402 - Coordinate workplace information systemsCoordinate workplace information systemsCurrent
BSBINS403 - Obtain information from external and networked sourcesObtain information from external and networked sourcesCurrent
BSBINS404 - Search library and information databasesSearch library and information databasesCurrent
BSBINS405 - Use integrated library management systemsUse integrated library management systemsCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
PUAFER004 - Respond to facility emergenciesRespond to facility emergenciesCurrentPUA - Public Safety
PSPPCM010 - Manage procurement riskManage procurement riskCurrentPSP - Public Sector Training Package
ICTICT517 - Match ICT needs with the strategic direction of the organisationMatch ICT needs with the strategic direction of the organisationCurrentICT - Information and Communications Technology
PSPPCM007 - Manage contractsManage contractsCurrentPSP - Public Sector Training Package
ICPPRP3220 - Digitise images for reproductionDigitise images for reproductionCurrentICP - Printing and Graphic Arts
PSPMGT012 - Facilitate knowledge managementFacilitate knowledge managementSupersededPSP - Public Sector Training Package
ICTSAS432 - Identify and resolve client ICT problemsIdentify and resolve client ICT problemsCurrentICT - Information and Communications Technology
FNSACC416 - Set up and operate a computerised accounting systemSet up and operate a computerised accounting systemSupersededFNS - Financial Services Training Package
PSPGEN043 - Apply government processesApply government processesSupersededPSP - Public Sector Training Package
FNSORG602 - Develop and manage financial systemsDevelop and manage financial systemsCurrentFNS - Financial Services Training Package
TAELED803 - Implement improved learning practiceImplement improved learning practiceCurrentTAE - Training and Education Training Package
PSPGEN028 - Provide a quotationProvide a quotationDeletedPSP - Public Sector Training Package
ICPPRP422 - Digitise complex images for reproductionDigitise complex images for reproductionCurrentICP - Printing and Graphic Arts
TLIE4006 - Collect, analyse and present workplace data and informationCollect, analyse and present workplace data and informationSupersededTLI - Transport and Logistics Training Package
RIIVEH305E - Operate and maintain a four wheel drive vehicleOperate and maintain a four wheel drive vehicleSupersededRII - Resources and Infrastructure Industry Training Package
SIRXOSM007 - Manage risk to organisational reputation in an online settingManage risk to organisational reputation in an online settingCurrentSIR - Retail Services Training Package
SIRXECM002 - Prepare digital contentPrepare digital contentCurrentSIR - Retail Services Training Package
PSPPCM017 - Plan and implement procurement category managementPlan and implement procurement category managementCurrentPSP - Public Sector Training Package
PSPETH002 - Uphold and support the values and principles of public serviceUphold and support the values and principles of public serviceSupersededPSP - Public Sector Training Package
FSKDIG002 - Use digital technology for routine and simple workplace tasksUse digital technology for routine and simple workplace tasksCurrentFSK - Foundation Skills Training Package
FNSPRM601 - Establish, supervise and monitor practice systems to conform with legislation and regulationsEstablish, supervise and monitor practice systems to conform with legislation and regulationsSupersededFNS - Financial Services Training Package
LGACOR011 - Analyse financial reports and budgetsAnalyse financial reports and budgetsCurrentLGA - Local Government
MSS015022 - Develop strategies for more sustainable use of resourcesDevelop strategies for more sustainable use of resourcesSupersededMSS - Sustainability
ICTICT612 - Develop contracts and manage contract performanceDevelop contracts and manage contract performanceCurrentICT - Information and Communications Technology
SIRXMKT007 - Develop a digital marketing planDevelop a digital marketing planCurrentSIR - Retail Services Training Package
ICTICT221 - Identify and use specific industry standard technologiesIdentify and use specific industry standard technologiesCurrentICT - Information and Communications Technology
FNSORG601 - Negotiate to achieve goals and manage disputesNegotiate to achieve goals and manage disputesCurrentFNS - Financial Services Training Package
ICTICT211 - Identify and use basic current industry specific technologiesIdentify and use basic current industry specific technologiesSupersededICT - Information and Communications Technology
PSPPCM012 - Plan for procurement outcomesPlan for procurement outcomesCurrentPSP - Public Sector Training Package
SIRXECM003 - Design an ecommerce siteDesign an ecommerce siteCurrentSIR - Retail Services Training Package
SIRXPDK001 - Advise on products and servicesAdvise on products and servicesCurrentSIR - Retail Services Training Package
DEFEVL002 - Evaluate and report collected informationEvaluate and report collected informationCurrentDEF - Defence Training Package
CPPCMN4009 - Develop team understanding of and commitment to sustainabilityDevelop team understanding of and commitment to sustainabilityDeletedCPP - Property Services Training Package
FSKOCM006 - Use oral communication skills to participate in workplace teamsUse oral communication skills to participate in workplace teamsCurrentFSK - Foundation Skills Training Package
ICTSAS305 - Provide ICT advice to clientsProvide ICT advice to clientsCurrentICT - Information and Communications Technology
FNSTPB402 - Establish and maintain payroll systemsEstablish and maintain payroll systemsSupersededFNS - Financial Services Training Package
ICTWEB306 - Develop web presence using social mediaDevelop web presence using social mediaCurrentICT - Information and Communications Technology
PUAFER001 - Identify, prevent and report potential facility emergency situationsIdentify, prevent and report potential facility emergency situationsCurrentPUA - Public Safety
SIRXCEG004 - Create a customer-centric cultureCreate a customer-centric cultureCurrentSIR - Retail Services Training Package
CHCMGT004 - Secure and manage fundingSecure and manage fundingCurrentCHC - Community Services
FNSACC412 - Prepare operational budgetsPrepare operational budgetsCurrentFNS - Financial Services Training Package
TAEDEL301 - Provide work skill instructionProvide work skill instructionSupersededTAE - Training and Education Training Package
DEFEVL003 - Maintain and enhance professional practiceMaintain and enhance professional practiceCurrentDEF - Defence Training Package
SIRXSLS004 - Drive sales resultsDrive sales resultsCurrentSIR - Retail Services Training Package
ICTICT526 - Verify client business requirementsVerify client business requirementsCurrentICT - Information and Communications Technology
SIRXCEG002 - Assist with customer difficultiesAssist with customer difficultiesCurrentSIR - Retail Services Training Package
MSMENV472 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesCurrentMSM - Manufacturing Training Package
SIRXMGT005 - Lead the development of business opportunitiesLead the development of business opportunitiesCurrentSIR - Retail Services Training Package
ICTICT616 - Develop communities of practiceDevelop communities of practiceCurrentICT - Information and Communications Technology
PSPPCM009 - Finalise contractsFinalise contractsCurrentPSP - Public Sector Training Package
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