Modification History
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Release |
Comments |
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Release 1 |
This version first released with BSB Business Services Training Package Version 7.0. |
Qualification Description
This qualification reflects the role of individuals who use a broad range of skills and knowledge in a wide variety of environments. The job roles that relate to this qualification may include Library Assistant.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Entry Requirements
Nil
Packaging Rules
Total number of units = 12
6 core units plus
6 elective units, of which:
- 3 elective units must be selected from Group A
- 1 elective unit must be selected from Group B
- for the remaining 2 elective units:
- up to 2 units may be selected from Groups A and B
- if not listed, up to 2 units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core units
BSBINS301 Develop and use information literacy skills
BSBOPS304 Deliver and monitor a service to customers
BSBTEC201 Use business software applications
BSBWHS311 Assist with maintaining workplace safety
BSBXTW301 Work in a team
CUAIND202 Develop and apply knowledge of information and cultural services organisations
Elective units
Group A – Information Services
BSBINS201 Process and maintain workplace information
BSBINS203 Assist with circulation services
BSBINS304 Process and maintain information resources
BSBINS305 Participate in cataloguing activities
BSBINS306 Provide multimedia support
BSBINS307 Retrieve information from records
BSBINS308 Control records
BSBINS309 Maintain business records
BSBINS404 Search library and information databases
Group B – Transferable Skills
BSBCRT311 Apply critical thinking skills in a team environment
BSBINS202 Handle receipt and dispatch of information
BSBINS302 Organise workplace information
BSBINS303 Use knowledge management systems
BSBOPS305 Process customer complaints
BSBOPS306 Record stakeholder interactions
BSBPEF301 Organise personal work priorities
BSBTWK301 Use inclusive work practices
BSBXCM301 Engage in workplace communication
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXDB301 Respond to the service needs of customers and clients with disability
CUAEVP211 Assist with the staging of public activities or events
ICPPRP3220 Digitise images for reproduction
ICTWEB306 Develop web presence using social media
Qualification Mapping Information
No equivalent qualification. Supersedes but is not equivalent to BSB31215 Certificate III in Library and Information Services.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10
