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Training package details

BSB - Business Services Training Package (Release 8.0)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSB07 - Business Services Training Package 25/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease dateApproval process
8.0 (this release) 25/Jan/2022Endorsement date: 17/Nov/2021
(View details for release 7.2) 23/Jul/2021 Minor upgrade (Approval date: 23/Jul/2021)
(View details for release 7.1) 12/Feb/2021 Minor upgrade (Approval date: 12/Feb/2021)
(View details for release 7.0) 19/Oct/2020 Endorsement date: 12/Aug/2020
(View details for release 6.1) 07/Jul/2020 Minor upgrade (Approval date: 02/Jul/2020)
(View details for release 6.0) 28/Feb/2020 Endorsement date: 03/Dec/2019
(View details for release 5.0) 30/Aug/2019 Endorsement date: 05/Jun/2019
(View details for release 4.0) 21/Feb/2019 Endorsement date: 04/Dec/2018
(View details for release 3.0) 27/Sep/2018 Endorsement date: 05/Jun/2018
(View details for release 2.0) 14/Jan/2016 Endorsement date: 12/Oct/2015
(View details for release 1.2) 19/Jun/2015 Minor upgrade (Approval date: 19/Jun/2015)
(View details for release 1.1) 09/Apr/2015 Minor upgrade (Approval date: 09/Apr/2015)
(View details for release 1.0) 25/Mar/2015 Endorsement date: 06/Mar/2015


Disclaimer:
Following the establishment of the new training package development process, any references to the former Skills Service Organisations (SSOs) or Industry Skills Councils (ISCs) found in the content of this training package or its components should be referred to the Jobs and Skills Council (JSC) listed below.

Training Package Developer

Organisation:
Future Skills Organisation 

Qualifications

 CodeTitleUsageRelease

Toggle visibility of information in grouping for 'Qualification Level: Certificate I'Qualification Level: Certificate I

 BSB10120 - Certificate I in Workplace SkillsCertificate I in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate II'Qualification Level: Certificate II

 BSB20120 - Certificate II in Workplace SkillsCertificate II in Workplace SkillsCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate III'Qualification Level: Certificate III

 BSB30120 - Certificate III in BusinessCertificate III in BusinessCurrent
 BSB30220 - Certificate III in Entrepreneurship and New BusinessCertificate III in Entrepreneurship and New BusinessCurrent
 BSB30320 - Certificate III in Legal ServicesCertificate III in Legal ServicesCurrent
 BSB30420 - Certificate III in Library and Information ServicesCertificate III in Library and Information ServicesCurrent
 BSB30719 - Certificate III in Work Health and SafetyCertificate III in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Certificate IV'Qualification Level: Certificate IV

 BSB40120 - Certificate IV in BusinessCertificate IV in BusinessCurrent
 BSB40320 - Certificate IV in Entrepreneurship and New BusinessCertificate IV in Entrepreneurship and New BusinessCurrent
 BSB40420 - Certificate IV in Human Resource ManagementCertificate IV in Human Resource ManagementCurrent
 BSB40520 - Certificate IV in Leadership and ManagementCertificate IV in Leadership and ManagementCurrent
 BSB40620 - Certificate IV in Legal ServicesCertificate IV in Legal ServicesCurrent
 BSB40720 - Certificate IV in Library and Information ServicesCertificate IV in Library and Information ServicesCurrent
 BSB40820 - Certificate IV in Marketing and CommunicationCertificate IV in Marketing and CommunicationCurrent
 BSB40920 - Certificate IV in Project Management PracticeCertificate IV in Project Management PracticeCurrent
 BSB41021 - Certificate IV in Aboriginal and Torres Strait Islander GovernanceCertificate IV in Aboriginal and Torres Strait Islander GovernanceCurrent
 BSB41419 - Certificate IV in Work Health and SafetyCertificate IV in Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Diploma'Qualification Level: Diploma

 BSB50120 - Diploma of BusinessDiploma of BusinessCurrent
 BSB50320 - Diploma of Human Resource ManagementDiploma of Human Resource ManagementCurrent
 BSB50420 - Diploma of Leadership and ManagementDiploma of Leadership and ManagementCurrent
 BSB50520 - Diploma of Library and Information ServicesDiploma of Library and Information ServicesCurrent
 BSB50620 - Diploma of Marketing and CommunicationDiploma of Marketing and CommunicationCurrent
 BSB50720 - Diploma of Paralegal ServicesDiploma of Paralegal ServicesCurrent
 BSB50820 - Diploma of Project ManagementDiploma of Project ManagementCurrent
 BSB50920 - Diploma of Quality AuditingDiploma of Quality AuditingCurrent
 BSB51319 - Diploma of Work Health and SafetyDiploma of Work Health and SafetyCurrent

Toggle visibility of information in grouping for 'Qualification Level: Advanced Diploma'Qualification Level: Advanced Diploma

 BSB60120 - Advanced Diploma of BusinessAdvanced Diploma of BusinessCurrent
 BSB60220 - Advanced Diploma of ConveyancingAdvanced Diploma of ConveyancingCurrent
 BSB60320 - Advanced Diploma of Human Resource ManagementAdvanced Diploma of Human Resource ManagementCurrent
 BSB60420 - Advanced Diploma of Leadership and ManagementAdvanced Diploma of Leadership and ManagementCurrent
 BSB60520 - Advanced Diploma of Marketing and CommunicationAdvanced Diploma of Marketing and CommunicationCurrent
 BSB60619 - Advanced Diploma of Work Health and SafetyAdvanced Diploma of Work Health and SafetyCurrent
 BSB60720 - Advanced Diploma of Program ManagementAdvanced Diploma of Program ManagementCurrent

Toggle visibility of information in grouping for 'Qualification Level: Graduate Diploma'Qualification Level: Graduate Diploma

 BSB80120 - Graduate Diploma of Management (Learning)Graduate Diploma of Management (Learning)Current
 BSB80220 - Graduate Diploma of Portfolio ManagementGraduate Diploma of Portfolio ManagementCurrent
 BSB80320 - Graduate Diploma of Strategic LeadershipGraduate Diploma of Strategic LeadershipCurrent

Skill sets

CodeSort Table listing the training package skill sets by the Code columnTitleUsageSort Table listing the training package skill sets by the Usage columnReleaseSort Table listing the training package skill sets by the Release column
BSBSS00134 - Aboriginal and Torres Strait Islander Governance Foundations Skill SetAboriginal and Torres Strait Islander Governance Foundations Skill SetCurrent
BSBSS00120 - Administrative Assistant Skill SetAdministrative Assistant Skill SetCurrent
BSBSS00110 - Business Development Skill SetBusiness Development Skill SetCurrent
BSBSS00101 - Business Operations Management Skill SetBusiness Operations Management Skill SetCurrent
BSBSS00100 - Business Operations Support Skill SetBusiness Operations Support Skill SetCurrent
BSBSS00116 - Campaign Management Skill SetCampaign Management Skill SetCurrent
BSBSS00091 - Capture and Present Big Data Skill SetCapture and Present Big Data Skill SetCurrent
BSBSS00099 - Communications and Public Relations Foundations Skill SetCommunications and Public Relations Foundations Skill SetCurrent
BSBSS00122 - Compliance Skill SetCompliance Skill SetCurrent
BSBSS00126 - Contact Centre Skill SetContact Centre Skill SetCurrent
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Units of competency

CodeSort Table listing the units of competency related to this training package. by the Code columnTitleUsageReleaseSort Table listing the units of competency related to this training package. by the Release column
BSBMKG626 - Develop advertising campaignsDevelop advertising campaignsCurrent
BSBMKG627 - Execute advertising campaignsExecute advertising campaignsCurrent
BSBMKG628 - Lead organisational public relationsLead organisational public relationsCurrent
BSBOPS101 - Use business resourcesUse business resourcesCurrent
BSBOPS201 - Work effectively in business environmentsWork effectively in business environmentsCurrent
BSBOPS202 - Engage with customersEngage with customersCurrent
BSBOPS203 - Deliver a service to customersDeliver a service to customersCurrent
BSBOPS301 - Maintain business resourcesMaintain business resourcesCurrent
BSBOPS302 - Identify business riskIdentify business riskCurrent
BSBOPS303 - Organise schedulesOrganise schedulesCurrent
BSBOPS304 - Deliver and monitor a service to customersDeliver and monitor a service to customersCurrent
BSBOPS305 - Process customer complaintsProcess customer complaintsCurrent
BSBOPS306 - Record stakeholder interactionsRecord stakeholder interactionsCurrent
BSBOPS401 - Coordinate business resourcesCoordinate business resourcesCurrent
BSBOPS402 - Coordinate business operational plansCoordinate business operational plansCurrent
BSBOPS403 - Apply business risk management processesApply business risk management processesCurrent
BSBOPS404 - Implement customer service strategiesImplement customer service strategiesCurrent
BSBOPS405 - Organise business meetingsOrganise business meetingsCurrent
BSBOPS406 - Participate in organisational governanceParticipate in organisational governanceCurrent
BSBOPS407X - Support organisational response to disruptionSupport organisational response to disruptionCurrent
BSBOPS501 - Manage business resourcesManage business resourcesCurrent
BSBOPS502 - Manage business operational plansManage business operational plansCurrent
BSBOPS503 - Develop administrative systemsDevelop administrative systemsCurrent
BSBOPS504 - Manage business riskManage business riskCurrent
BSBOPS505 - Manage organisational customer serviceManage organisational customer serviceCurrent
BSBOPS506X - Plan for organisational disruptionPlan for organisational disruptionCurrent
BSBOPS507X - Manage organisational response to disruptionManage organisational response to disruptionCurrent
BSBOPS601 - Develop and implement business plansDevelop and implement business plansCurrent
BSBOPS602 - Monitor corporate governance activitiesMonitor corporate governance activitiesCurrent
BSBPEF101 - Plan and prepare for work readinessPlan and prepare for work readinessCurrent
BSBPEF201 - Support personal wellbeing in the workplaceSupport personal wellbeing in the workplaceCurrent
BSBPEF202 - Plan and apply time managementPlan and apply time managementCurrent
BSBPEF301 - Organise personal work prioritiesOrganise personal work prioritiesCurrent
BSBPEF302 - Develop self-awarenessDevelop self-awarenessCurrent
BSBPEF401 - Manage personal health and wellbeingManage personal health and wellbeingCurrent
BSBPEF402 - Develop personal work prioritiesDevelop personal work prioritiesCurrent
BSBPEF403 - Lead personal developmentLead personal developmentCurrent
BSBPEF501 - Manage personal and professional developmentManage personal and professional developmentCurrent
BSBPEF502 - Develop and use emotional intelligenceDevelop and use emotional intelligenceCurrent
BSBPMG420 - Apply project scope management techniquesApply project scope management techniquesCurrent
BSBPMG421 - Apply project time management techniquesApply project time management techniquesCurrent
BSBPMG422 - Apply project quality management techniquesApply project quality management techniquesCurrent
BSBPMG423 - Apply project cost management techniquesApply project cost management techniquesCurrent
BSBPMG424 - Apply project human resources management approachesApply project human resources management approachesCurrent
BSBPMG425 - Apply project information management and communications techniquesApply project information management and communications techniquesCurrent
BSBPMG426 - Apply project risk management techniquesApply project risk management techniquesCurrent
BSBPMG427 - Apply project procurement proceduresApply project procurement proceduresCurrent
BSBPMG428 - Apply project life cycle management processesApply project life cycle management processesCurrent
BSBPMG429 - Apply project stakeholder engagement techniquesApply project stakeholder engagement techniquesCurrent
BSBPMG430 - Undertake project workUndertake project workCurrent
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Imported units of competency

CodeTitleUsageSort Table listing Imported units of competency by the Usage columnReleaseSort Table listing Imported units of competency by the Release columnBelongs to training package
ICTSAS305 - Provide ICT advice to clientsProvide ICT advice to clientsCurrentICT - Information and Communications Technology
ICTSAS432 - Identify and resolve client ICT problemsIdentify and resolve client ICT problemsCurrentICT - Information and Communications Technology
ICTWEB306 - Develop web presence using social mediaDevelop web presence using social mediaCurrentICT - Information and Communications Technology
LGACOR011 - Analyse financial reports and budgetsAnalyse financial reports and budgetsCurrentLGA - Local Government
MEM13001B - Perform emergency first aidPerform emergency first aidSupersededMEM05 - Metal and Engineering Training Package
MSMENV472 - Implement and monitor environmentally sustainable work practicesImplement and monitor environmentally sustainable work practicesCurrentMSM - Manufacturing Training Package
MSS015022 - Develop strategies for more sustainable use of resourcesDevelop strategies for more sustainable use of resourcesSupersededMSS - Sustainability
MSS015025 - Develop a business case for sustainability improvementsDevelop a business case for sustainability improvementsSupersededMSS - Sustainability
PSPETH002 - Uphold and support the values and principles of public serviceUphold and support the values and principles of public serviceSupersededPSP - Public Sector Training Package
PSPETH003 - Promote the values and ethos of public servicePromote the values and ethos of public serviceSupersededPSP - Public Sector Training Package
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