Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Support the building of skills to reflect sustainability principles.

1.1.

Purpose, benefits and practices of sustainability  are researched and analysed.

1.2.

Government policies and incentives regarding the implementation of sustainable business practices are accessed and reviewed.

1.3.

Current organisational strategies, policies and procedures regarding the implementation of sustainable practices are accessed and reviewed.

1.4.

Information is gathered on existing staff skills, knowledge and behaviours in relation to sustainability, and gaps are identified.

1.5.

Contribution is made to developing and documenting a strategy to build required staff skills, and their understanding of the purpose, benefits and practices of sustainability.

2.

Support the implementation of sustainable practices.

2.1.

Organisational goals and objectives relating to sustainability are communicated to staff.

2.2.

Individuals and teams are provided with guidance to establish goals, responsibilities and performance indicators  relating to sustainability.

2.3.

Individuals and teams are supported in enhancing performance and achievement of organisation’s goals, including effective implementation of sustainability processes, policies and procedures.

2.4.

Own performance is managed in line with organisational and legal requirements.

3.

Lead the team effectively.

3.1.

Updates on the organisation’s plans and approach to implementing sustainability processes are communicated to staff using effective and open communication channels.

3.2.

Staff are coached and mentored to develop understanding of sustainability issues and improve the implementation and performance of workplace processes.

3.3.

Effective strategies to facilitate team growth and increase motivation are developed, trialled and implemented.

3.4.

Outcomes of sustainability initiatives in the workplace are communicated and effective performance is acknowledged and supported in line with organisational policies and guidelines.

4.

Contribute to staff development needs.

4.1.

Current and future staff development needs relating to sustainability are identified and documented.

4.2.

Staff members are provided with opportunities to develop skills and knowledge relating to sustainability.

4.3.

Training and development needs of staff are accounted for in relevant budgets and operational plans.

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.

Skill 

Performance feature 

Learning skills to:

• maintain current knowledge of sustainability policies and practices used in business.

Numeracy skills to:

• use graphs and statistics to report on business attainment of performance indicators relating to sustainability.

Oral communication skills to:

• respond to complex questions from team members about sustainability policies and practices of the business and performance against sustainability performance indicators.

Reading skills to:

• read and assess reports and papers on building support among team members for organisational sustainability policies.

Writing skills to:

• prepare reports on existing staff skills, knowledge and behaviours in relation to sustainability.

Technology skills to:

• use business technologies to communicate with team members on the outcomes of sustainability initiatives in the workplace.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Sustainability  must include:

• economic sustainability, demonstrated by:

• cost-effective use of resources
• ensuring costs of ‘green’ solutions are properly accounted for and recovered
• growing market share by appealing to socially aware customers
• purchasing locally to reduce transport costs
• seeking to participate in government schemes that reward or fund sustainable operations

• social sustainability, demonstrated by:

• building community involvement
• communicating benefits of sustainable products and services to customers
• purchasing locally and using local and community-based products and services
• using ‘fair trade’ products

• environmental sustainability, demonstrated by:

• efficient use of resources
• eliminating hazardous and toxic materials
• identifying strategies to offset or mitigate environmental impacts, such as purchasing carbon credits
• making more efficient use of energy
• maximising opportunities to re-use and recycle materials
• preventing and minimising risks and maximising opportunities, such as use of solar or other alternative forms of energy where appropriate
• purchasing renewable energy
• reducing emissions of greenhouse gases
• reducing use of non-renewable resources
• reducing waste.

Performance indicators  must include at least two of the following:

• benchmarks achieved against external certification process requirements
• costs measured against performance targets
• level of recycling achieved and reduction of waste
• response to marketing and communication strategies
• sales achieved measured against performance targets.