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Skill set details

SITSS00076 - Business Management (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to SITSS00034 - Business ManagementUnits updated to current versions. 09/Jun/2022

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 10/Jun/2022

Delivery:
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Training packages that include this skill set

Units of competency

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SITXCOM010 - Manage conflictManage conflictCurrentN/A
SITXMGT005 - Establish and conduct business relationshipsEstablish and conduct business relationshipsCurrentN/A
BSBWRT411 - Write complex documentsWrite complex documentsCurrentN/A
SITXWHS007 - Implement and monitor work health and safety practicesImplement and monitor work health and safety practicesCurrentN/A
SITXHRM009 - Lead and manage peopleLead and manage peopleCurrentN/A
SITXMGT004 - Monitor work operationsMonitor work operationsCurrentN/A
SITXFIN010 - Prepare and monitor budgetsPrepare and monitor budgetsCurrentN/A
SITXCCS016 - Develop and manage quality customer service practicesDevelop and manage quality customer service practicesCurrentN/A
SITXFIN009 - Manage finances within a budgetManage finances within a budgetCurrentN/A
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Modification History

Not applicable.

Description

A set of business management skills to equip individuals for work in any sector of the tourism, travel and hospitality industry.

Pathways Information

Achievement of these units provides credit towards qualifications in the SIT Tourism, Travel and Hospitality Training Package and the BSB Business Services Training Package.

Licensing/Regulatory Information

No occupational licensing, certification or specific legislative requirements apply to this skill set at the time of publication.

Skill Set Requirements

Unit code 

Unit title 

BSBWRT411

Write complex documents

SITXCCS016

Develop and manage quality customer service practices

SITXCOM010

Manage conflict

SITXFIN009

Manage finances within a budget

SITXFIN010

Prepare and monitor budgets

SITXHRM009

Lead and manage people

SITXMGT004

Monitor work operations

SITXMGT005

Establish and conduct business relationships

SITXWHS007

Implement and monitor work health and safety practices

Target Group

This skill set is for those tourism, travel and hospitality industry personnel with frontline operational skills who require business management skills.

Suggested words for Statement of Attainment

These units of competency from the SIT Tourism, Travel and Hospitality Training Package and BSB Business Services Training Package provide a set of business management skills to work in the tourism, travel and hospitality industry.

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