Modification History
New unit, superseding MSACMS201A Sustain process improvements - Not equivalent
Unit Descriptor
This unit of competency covers the skills and knowledge required to prevent process improvements in their own work from slipping back to former practices or digressing to less efficient practices.
Application of the Unit
This unit applies to organisations implementing competitive systems and practices and continuous improvement. It covers the skills needed to ensure that process improvements are sustained and opportunities taken to suggest further improvements.
Improvement initiatives can be made by any of a number of methods and by teams or individuals. The unit assumes that desired levels of performance or quality are known to employees.
The unit can be applied to all areas of an organisation, including production, maintenance, logistics and office functions.
This unit requires the application of skills associated with problem solving, initiative and enterprise and self-management in order to understand implement and monitor improvement practices. It also requires the ability to identify and address personal skill gaps in order to manage own ability to implement change.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Examine previous improvements |
1.1 |
Identify impact of previous process improvements to equipment, operations, services or products in own work area |
1.2 |
Identify improvements where objectives have not been met |
2 |
Implement corrective actions |
2.1 |
Identify corrective actions that can be taken by self on process improvements that have not met objectives |
2.2 |
Obtain any required approvals |
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2.3 |
Identify any additional, personal skill gaps and seek skill development |
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2.4 |
Adopt improved processes |
3 |
Check changes |
3.1 |
Identify claimed improvements |
3.2 |
Identify methods of observing and measuring claimed improvements in own work area |
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3.3 |
Check if claimed improvements are occurring and report problems in accordance with procedures |
4 |
Check for further improvements |
4.1 |
Look for areas of possible further improvement |
4.2 |
Discuss further improvements with peers and supervisors |
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4.3 |
Take action to implement improvements in accordance with procedures |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
Required skills include:
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Required knowledge |
Required knowledge includes:
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
A person being assessed against this unit will be able to demonstrate their willing adoption of new equipment, processes, procedures and practices as well as their expertise at implementing them and making critical reviews of their performance in line with their level of competence and authority. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
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Context of and specific resources for assessment |
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to:
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Method of assessment |
A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using a combination of the following to generate evidence:
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. |
Guidance information for assessment |
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Competitive systems and practices |
Competitive systems and practices may include, but are not limited to:
Competitive systems and practices should be interpreted so as to take into account:
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Customers |
Customers may be:
The individual does not need to interface directly with the external customer, but should be provided with sufficient information to enable them to identify customer benefits and customer features |
Suppliers |
Suppliers may be:
The operator does not need to interface directly with external suppliers, but should be provided with sufficient information to enable them to identify supplier contribution to their own work and to customer benefit |
Measuring improvements |
Measuring improvements may include:
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Procedures |
Procedures may include:
Procedures may be:
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Improvements |
Improvements include:
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Unit Sector(s)
Unit sector |
Competitive systems and practices |
Custom Content Section
Not applicable.