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Unit of competency details

BSBSTR301 - Contribute to continuous improvement (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes BSBFLM309 - Support continuous improvement systems and processes 18/Oct/2020
Supersedes BSBINN201 - Contribute to workplace innovation 18/Oct/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 19/Oct/2020

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
CHC - Community ServicesCommunity Services 7.0-9.3 
UEG - Gas Industry Training PackageGas Industry Training Package 2.0-3.0 
MAR - Maritime Training PackageMaritime Training Package 6.0-10.0 
MSF - Furnishing Training PackageFurnishing Training Package 6.0 
UEP - Electricity Supply Industry - Generation Sector Training PackageElectricity Supply Industry - Generation Sector Training Package 2.0-3.0 
PPM - Pulp & Paper Manufacturing Industry Training PackagePulp & Paper Manufacturing Industry Training Package 3.0-3.1 
AHC - Agriculture, Horticulture and Conservation and Land Management Training PackageAgriculture, Horticulture and Conservation and Land Management Training Package 7.0-10.0 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 5.0-6.0 
LGA - Local GovernmentLocal Government 1.0 
CPP - Property Services Training PackageProperty Services Training Package 13.0-17.0 
BSB - Business Services Training PackageBusiness Services Training Package 7.0-8.0 
ACM - Animal Care and Management Training PackageAnimal Care and Management Training Package 4.0-4.1,5.0-6.0 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
MAR30120 - Certificate III in Marina OperationsCertificate III in Marina OperationsSuperseded1-2 
ACM30122 - Certificate III in Animal Care ServicesCertificate III in Animal Care ServicesCurrent1 
MAR30122 - Certificate III in Marina OperationsCertificate III in Marina OperationsCurrent1 
UEP30322 - Certificate III in ESI GenerationCertificate III in ESI GenerationCurrent1 
CUA20420 - Certificate II in Aboriginal and/or Torres Strait Islander Cultural ArtsCertificate II in Aboriginal and/or Torres Strait Islander Cultural ArtsCurrent1 
UEG40220 - Certificate IV in Gas Supply Industry OperationsCertificate IV in Gas Supply Industry OperationsSuperseded1-2 
CPP30821 - Certificate III in Fire Protection Inspection and TestingCertificate III in Fire Protection Inspection and TestingCurrent1-2 
UEG50120 - Diploma of Gas Supply Industry OperationsDiploma of Gas Supply Industry OperationsSuperseded1-3 
UEG40221 - Certificate IV in Gas Supply Industry OperationsCertificate IV in Gas Supply Industry OperationsSuperseded1 
UEG30120 - Certificate III in Gas Supply Industry OperationsCertificate III in Gas Supply Industry OperationsSuperseded1-2 
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Skill sets that include this unit

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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  17/Dec/2020 
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Unit of competency

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to support continuous improvement in an organisation. Particular emphasis is on actively encouraging teams to participate in the process, monitoring and reporting on specified outcomes and supporting opportunities for further improvements.

The unit applies to individuals who use initiative, and organisational and communication skills to influence the ongoing development of the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Critical Thinking and Problem Solving – Business Strategy

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Coordinate continuous improvement

1.1 Communicate objectives and continuous improvement processes of the organisation to team members

1.2 Establish roles and skills within the team and identify training needs and performance improvement opportunities

1.3 Encourage team members to participate in decision making processes and exercise initiative

2. Monitor and report specified outcomes

2.1 Monitor team progress using systems and technology of the organisation and identify ways planning and operations could be improved

2.2 Report changes to processes and training to relevant stakeholders

2.3 Develop plans, in collaboration with team members, to apply continuous improvement techniques and processes

3. Support opportunities for further improvement

3.1 Communicate recommendations for improvements in achieving organisational objectives to team members

3.2 Monitor work performance and support team members to identify further opportunities for improvement

3.3 Maintain records, reports and recommendations for improvement within the organisation’s systems and processes

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Learning
  • Contributes to ongoing organisational improvement by mentoring others to support continuous improvement processes

Reading
  • Interprets everyday workplace documentation

Writing
  • Uses appropriate vocabulary and grammatical structures to achieve precise meaning in a range of documentation

Oral communication
  • Articulates information in a positive manner using appropriate terminology, tone and style appropriate to context and audience
  • Uses questioning and listening techniques to exchange and clarify information

Enterprise and initiative

  • Identifies the nature and purpose of own role and associated responsibilities and how own role relates to others and contributes to broader work goals
  • Takes responsibility for adherence to organisational processes and systems

Teamwork

  • Shares information and resources, offers assistance and facilitates effective group interactions

Planning and organising

  • Takes responsibility for routine low-impact decisions within familiar situations
  • Evaluates effectiveness of decisions in terms of how well they meet stated goals

Technology
  • Uses a range of digitally based technology and applications to organise, monitor, manage and communicate relevant information effectively

Unit Mapping Information

No equivalent unit. Supersedes but is not equivalent to:

  • BSBFLM309 Support continuous improvement systems and processes
  • BSBINN201 Contribute to workplace innovation.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

 

Assessment requirements

Modification History

Release  

Comments  

Release 1

This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • coordinate, monitor and support the continuous improvement of a work task for a team or work area.

In the course of the above, the candidate must:

  • identify options and benefits for improvements
  • address barriers to continuous improvement
  • use analysis work performance to identify improvement opportunities
  • use technology to monitor operational progress
  • apply recordkeeping processes.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • principles and techniques relating to:
  • continuous improvement systems and processes
  • benchmarking
  • best practice
  • benefits and barriers to continuous improvement
  • quality approaches that may be implemented in an organisation
  • methods that can be used in continuous improvement
  • organisational recording, reporting and recommendation processes.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • workplace documents and resources relevant to performance evidence.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

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