Modification History
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Release |
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Release 2 |
New release of this Qualification released with version 6 of BSB07 Business Services Training Package. Unit codes updated:
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Description
Descriptor
This qualification reflects the role of individuals who apply a broad range of administrative competencies in an educational or school support work context, using some discretion and judgement. They may provide technical advice and support to a team.
Job Roles
- Education Program Support Worker
- School Support Officer
- Student Recruitment and Admissions Assistant
- Student Services Officer
- Student Support Assistant.
Pathways Information
Qualification Pathways
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- BSB20107 Certificate II in Business or other relevant qualification/s
OR
- with vocational experience assisting in a range of support roles without a formal business qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
- Receptionist.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may undertake:
- BSB40507 Certificate IV in Business Administration.
Licensing/Regulatory Information
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
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BSB30907 Certificate III in Business Administration (Education) The following table contains a summary of the Employability Skills required by industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options. |
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Employability Skill |
Industry /enterprise requirements for this qualification include : |
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Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
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Total number of units = 13 2 core units plus 5 elective units selected from the Group A units listed below including: BSBIND301A Work effectively in an educational environment 4 elective units must be selected from the Group B units listed below. The remaining 2 elective units may be selected from the Group A , Group B or Group C units listed below, or any currently endorsed Training Package or accredited course at the same qualification level or one level lower or higher. Elective units must be relevant to the work outcome, local industry requirements and the qualification level. Core units IT Use BSBITU307A Develop keyboarding speed and accuracy Occupational Health and Safety BSBOHS201A Participate in OHS processes OR BSBOHS306B Contribute to implementing emergency prevention activities and response procedures Elective units Group A units Industry Context BSBIND301A Work effectively in an educational environment General Administration BSBADM405B Organise meetings BSBADM406B Organise business travel Customer Service BSBCUS301B Deliver and monitor a service to customers E-Business BSBEBU401A Review and maintain a website Marketing BSBMKG408B Conduct market research Imported Units CHCCS2C Deliver and develop client service CHCCS407A Operate referral procedures CULMS207C Assist with the presentation of public activities and events HLTFA301B Apply first aid ICAU1204B Locate and use relevant on-line information PSPETHC301B Uphold the values and principles of public service PSPGOV314A Contribute to conflict management PSPLEGN301B Comply with legislation in the public sector Group B units Financial Administration BSBFIA302A Process payroll BSBFIA303A Process accounts payable and receivable BSBFIA304A Maintain a general ledger General Administration BSBADM307B Organise schedules IT Use BSBITU302B Create electronic presentations BSBITU303A Design and produce text documents BSBITU304A Produce spreadsheets BSBITU306A Design and produce business documents BSBITU309A Produce desktop published documents Writing BSBWRT301A Write simple documents Group C units Customer Service BSBCUS301B Deliver and monitor a service to customers Diversity BSBDIV301A Work effectively with diversity Financial Administration BSBFIA301A Maintain financial records General Administration BSBADM302B Produce texts from notes BSBADM303B Produce texts from audio transcription BSBADM311A Maintain business resources Information Management BSBINM301A Organise workplace information BSBINM302A Utilise a knowledge management system BSBINM303A Handle receipt and despatch of information Innovation BSBINN201A Contribute to workplace innovation Interpersonal Communication BSBCMM301B Process customer complaints IT Use BSBITU301A Create and use databases BSBITU305A Conduct online transactions Occupational Health and Safety BSBOHS407A Monitor a safe workplace Product Skills and Advice BSBPRO301A Recommend products and services Sustainability BSBSUS201A Participate in environmentally sustainable work practices Workplace Effectiveness BSBWOR204A Use business technology BSBWOR301B Organise personal work priorities and development BSBWOR302A Work effectively as an off-site worker |
