Modification History
Release 1. This is the first release of this qualification in the TLI Transport and Logistics Training Package.
Qualification Description
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This is a qualification for those engaged in logistics operations within the Transport and Logistics Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement is required in selecting equipment, services or contingency measures within known time constraints. It may also include responsibility for coordinating the work of others. Successful achievement of the licensing units within the qualification must align with applicable licensing and regulatory requirements. Job roles Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include: • Logistics Administration Officer • Logistics Service Clerk. No licensing, legislative or certification requirements apply to this qualification at the time of publication. |
Entry Requirements
There are no entry requirements for this qualification.
Packaging Rules
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A total of 13 units of competency comprising: 2 core unit listed below plus 6 technical elective units from the technical elective units listed below plus 5 general elective units from the general elective units or remaining technical elective units listed below. Up to 3 of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The general elective units must contribute to the vocational outcomes of the qualification. Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with. |
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Core units |
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TLIE3004 |
Prepare workplace documents |
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TLIF0001 |
Apply chain of responsibility legislation, regulations and workplace procedures |
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Technical elective units |
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BSBCUS301 |
Deliver and monitor a service to customers |
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TLIA3002 |
Maintain container/cargo records |
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TLIA3015 |
Complete receival/despatch documentation |
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TLIA3016 |
Use inventory systems to organise stock control |
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TLIA3017 |
Identify products and store to specifications |
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TLIA3018 |
Organise despatch operations |
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TLIA3019 |
Organise receival operations |
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TLIA3023 |
Coordinate stocktakes |
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TLIA3024 |
Organise warehouse records operations |
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TLIA3038 |
Control and order stock |
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TLIA3039 |
Receive and store stock |
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TLIE3002 |
Estimate/calculate mass, area and quantify dimensions |
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TLIE3012 |
Consolidate manifest documentation |
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TLIE3018 |
Maintain freight records |
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TLIF0002 |
Administer chain of responsibility policies and procedures |
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TLIF1001 |
Follow work health and safety procedures |
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TLIF3003 |
Implement and monitor work health and safety procedures |
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TLIF3063 |
Administer the implementation of fatigue management strategies |
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TLIH3004 |
Identify major roads, services and attractions |
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TLIP3027 |
Organise freight invoicing and payment |
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TLIU2012 |
Participate in environmentally sustainable work practices |
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General elective units |
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BSBCMM301 |
Process customer complaints |
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BSBPUR301 |
Purchase goods and services |
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BSBWOR301 |
Organise personal work priorities and development |
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MSS402080A |
Undertake root cause analysis |
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TLIA3010 |
Coordinate goods to bond premises |
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TLID1001 |
Shift materials safely using manual handling methods |
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TLIE2007 |
Use communications systems |
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TLIG3002 |
Lead a work team or group |
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TLIJ3002 |
Apply quality systems |
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TLIK2010 |
Use infotechnology devices in the workplace |
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TLIL3002 |
Undertake employee payroll activities |
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TLIL3003 |
Conduct induction process |
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TLILIC2001 |
Licence to operate a forklift truck |
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TLILIC2002 |
Licence to operate an order picking forklift truck |
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TLIO3007 |
Undertake emergency response action to a security threat |
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TLIO3016 |
Apply and monitor workplace security procedures |
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TLIP3015 |
Document a records system |
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TLIP3016 |
Identify and classify records to be captured |
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TLIP3019 |
Provide records retrieval service |
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TLIP3020 |
Sentence records |
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TLIP3021 |
Undertake disposal program |
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TLIP3022 |
Undertake movement of records |
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TLIP3023 |
Destroy records |
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TLIP3026 |
Maintain financial records in a small business |
Qualification Mapping Information
This qualification replaces but is not equivalent to TLI32410 Certificate III in Logistics.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=df441c6e-213d-43e3-874c-0b3f7036d851
Modification History
Release 1.
Supersedes and is equivalent to CPPCMN3005A.
Unit of competency upgraded to reflect Standards for Training Packages 2012.
This version first released with CPP Property Services Training Package Version 6.
Performance Evidence
To demonstrate competency in this unit, a person must complete client documentation for two different property services industry clients.
In doing this, the person must meet the performance criteria for this unit.
Knowledge Evidence
To be competent in this unit, a person must demonstrate knowledge of:
- workplace procedures for completing property services industry client documentation
- requirements of legislation, regulations, Australian standards and codes of practice relevant to client interaction, including those related to:
- confidentiality
- consumer protection
- privacy
- work health and safety (WHS)
- client documentation, including:
- types of client documentation and standard forms used in the relevant property services industry sector
- consequences of providing incomplete or inaccurate client documentation
- details required for completing client documentation
- importance of accuracy in completing client documentation
- procedures for explaining documentation to client
- customer service principles
- procedures for processing different methods of payment
- operation and maintenance of equipment required for electronic processing of client documentation, including:
- calculator
- EFTPOS machine
- electronic tablet
- computer
- scanner
- printer.
Assessment Conditions
Assessors must satisfy the requirements for assessors contained in the Standards for Registered Training Organisations.
Assessment of performance must be undertaken in the workplace or in a simulated workplace environment. Tasks are to be performed to the level of proficiency and within the time limits expected in a workplace.
Assessors are responsible for ensuring that the person demonstrating competency has access to:
- work site/s and specifications to complete client documentation
- standard format or template for client documentation
- specifications for the product or service provided to client
- fee schedule for products and services
- relevant workplace policies and procedures.
Links
Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b
