Modification History
The version details of this endorsed unit of competency set are in the table below. The latest information is at the top.
Version |
Comments |
1.0 |
N Replaces but is not equivalent to SITTPPD003B Source and package tourism products. Prerequisites removed. Added innovation. |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to create, tailor and cost packages to meet the needs of particular markets or customers. This may include packages with complex itineraries or a wide range of products.
Application of the Unit
The unit applies to tour wholesalers, tour operations and event organisers, and to individuals working independently in senior operational or coordination roles with limited guidance from others. They complete complex itinerary planning, costing and operational coordination for new or enhanced packaged products.
Products may include brochured touring products, incentive and special interest group itineraries, events and series tours.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1. Source component products. |
1.1 Identify product objectives in consultation with appropriate colleagues and customers. 1.2 Determine customer or market destination and product preferences and requirements. 1.3 Identify and research potential destinations and component products and services . 1.4 Assess destination and product details for market suitability and consider innovative options when appropriate. 1.5 Assess quality credentials of operators and their products. 1.6 Select destinations and products based on research. |
2. Package component products. |
2.1 Develop packaged products or programs to meet requirements of specific customers or markets . 2.2 Combine and integrate program components to create maximum value and saleability within constraints. 2.3 Make agreements with suppliers according to organisation profit and other requirements and confirm in writing. 2.4 Check and incorporate legal requirements. 2.5 Cost programs to ensure profitability and consideration of key financial factors . 2.6 Clearly document and present product or program and pricing structures, including details of inclusions, exclusions and add-ons. 2.7 Review and adjust products or programs and pricing structures in response to feedback from customers or colleagues. 2.8 Present final product or program details for approval within required timeframes. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure use of:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Customer or market may include: |
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Research may include: |
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Component products and services to be packaged might include: |
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Suitability may relate to: |
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Quality credentials may relate to: |
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Requirements of specific customers or markets may relate to: |
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Key financial factors may include: |
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Unit Sector(s)
Tourism
Competency Field
Planning and Product Development