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Unit of competency details

MSL933006 - Contribute to the achievement of quality objectives (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to MSL933002 - Contribute to the achievement of quality objectivesChanges to performance criteria. Foundation skill information added. Range of conditions removed. Assessment requirements amended. 19/Jul/2018
Is superseded by and equivalent to MSL933009 - Contribute to the achievement of quality objectives 19/Dec/2022

Releases:
ReleaseRelease date
1 1 (this release) 20/Jul/2018

Companion volumes:
Unit of competency Assessment requirements

Delivery:
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Training packages that include this unit

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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080317 Quality Management  20/Jul/2018 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version was released in MSL Laboratory Operations Training Package Release 2.0.

Supersedes and equivalent to MSL933002 Contribute to the achievement of quality objectives. Changes to performance criteria. Foundation skill information added. Range of conditions removed. Assessment requirements amended.

Application

This unit of competency describes the skills and knowledge to apply quality principles to laboratory/field work to achieve quality outcomes.

This unit of competency apples to samplers/testers, production operators and laboratory/field assistants working in all industry sectors. These personnel have roles and responsibilities within the workplace's quality system which are set out in quality manuals and workplace procedures.

No licensing or certification requirements exist at the time of publication. However, regulations and/or external accreditation requirements for laboratory operations exist, so local requirements should be checked. Relevant legislation, industry standards and codes of practice within Australia must also be applied.

Pre-requisite Unit

Nil

Competency Field

Quality

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Apply quality control procedures 

1.1

Record data for quality control purposes

1.2

Recognise and report non-conformances in keeping with job role and quality procedures

2

Contribute to quality improvements 

2.1

Review own work practices for opportunities to continuously improve performance

2.2

Identify and report opportunities for improvements in procedures, processes and equipment in work area

3

Maintain commitment to workplace quality standards in own work 

3.1

Maintain an objective of 'right first time'

3.2

Conduct work in accordance with sustainability work practices

3.3

Minimise waste and rework in accordance with workplace guidelines

3.4

Demonstrate 'job ownership' for whole tasks through a commitment to finish and follow-up

3.5

Ensure that personal actions conform with the code of ethics relevant to the workplace

4

Assist in maintaining customer relationships 

4.1

Demonstrate an understanding of the business goals, products and services of the workplace when dealing with customers in relation to own function

4.2

Communicate appropriately with customers in keeping with knowledge and authority limitations and quality requirements

5

Update knowledge and skills as required 

5.1

Recognise own strengths and limitations

5.2

Take advantage of opportunities for skill development

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

  • Oral communication skills to work effectively with others in a team to improve productivity and efficiency, and to resolve simple customer inquiries.

Other foundation skills essential to performance are explicit in the performance criteria of this unit.

Unit Mapping Information

Equivalent to MSL933002 Contribute to the achievement of quality objectives, Release 1.

Links

MSL Laboratory Operations Companion Volume Implementation Guide is available from VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5c63a03b-4a6b-4ae5-9560-1e3c5f462baa

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version was released in MSL Laboratory Operations Training Package Release 2.0.

Supersedes and equivalent to MSL933002 Contribute to the achievement of quality objectives. Changes to performance criteria. Foundation skill information added. Range of conditions removed. Assessment requirements amended.

Performance Evidence

There must be evidence the candidate has completed the tasks outlined in the elements and performance criteria of this unit, and:

  • applied workplace quality control principles and procedures to laboratory/field work to achieve quality outcomes for at least two different laboratory tasks or ‘jobs’, including:
  • communicating with customers
  • recording and reporting results.

Knowledge Evidence

There must be evidence the candidate has knowledge of:

  • role of laboratory services to the workplace and customers
  • quality requirements of the candidate's job role and functions
  • workplace procedures associated with the candidate's routine technical duties
  • layout of the workplace, divisions and laboratory
  • lines of communication
  • products and services provided by the workplace
  • scheduling of tests and procedures to meet customer requirements
  • fundamental role of internal and external audits
  • recording, reporting and document control requirements
  • continuous improvement and waste minimisation principles
  • accreditation and regulatory requirements relating to quality objectives, such as Australian and international standards and the National Association of Testing Authorities (NATA) requirements as they relate to the job role.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions and contingencies. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:
  • workplace quality system as set out in quality manuals and workplace procedures
  • standard operating procedures (SOPs).


Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.

Links

MSL Laboratory Operations Companion Volume Implementation Guide is available from VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5c63a03b-4a6b-4ae5-9560-1e3c5f462baa

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