Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 7.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate network capacity and traffic congestion

1.1 Obtain work details, planned network strategy and scope from relevant personnel and arrange for site access in compliance with required security arrangements, legislation, codes, regulations and standards

1.2 Interrogate system monitoring alerts and alarms and identify areas of route and circuit unavailability

1.3 Assess planned and unplanned outages to determine network unavailability and verify restoration times

1.4 Obtain and interrogate network management system and identify traffic status

1.5 Analyse system alert and identify real and potential traffic problems

1.6 Analyse customer complaints and traffic measurement data to identify network problems

1.7 Activate and deactivate semi-permanent controls active in the network on a regular basis to simulate irregular traffic

2. Develop traffic control strategies

2.1 Conduct traffic measurements across all required routes

2.2 Analyse results, historical data and traffic volume requirements

2.3 Determine specific thresholds, loading and grading levels to alter traffic flows

2.4 Obtain funding parameters and budgeted levels, and determine plan amendments

2.5 Confirm that traffic control strategies to prevent traffic problems

2.6 Develop strategies for recovery where traffic congestion occurs

2.7 Develop contingency plans to allow for problems during network changes

3. Apply short and long-term traffic solutions

3.1 Implement software changes according to planned network strategy

3.2 Develop short-term ad hoc solutions where only a temporary solution is required

3.3 Confirm that reversal action can be initiated in cases of temporary solutions

3.4 Implement contingency plan where required according to organisational requirements

3.5 Conduct monitoring of changes and take measurements to assess outcomes of variations

3.6 Analyse measurements and provide a report to relevant personnel with recommendations for further changes

3.7 Review and monitor strategies and initiate corrective action where required

4. Detect and take action on traffic congestion

4.1 Measure and analyse traffic loads to assess congestion problems and determine possible impact

4.2 Control traffic flow and prevent processor overloads

4.3 Evaluate potential traffic increases for impact on the network and develop contingencies to control traffic flow if required

5. Provide traffic indicators for capacity planning

5.1 Predict future potential traffic trends and requirements using data on current and historical traffic patterns

5.2 Identify potential network traffic problems and make recommendations to network planners

5.3 Complete reports with recommendations and forward to relevant personnel

SKILL 

DESCRIPTION 

Numeracy

• Uses mathematical formulas to interpret data and make projections about traffic flow
• Uses mathematical formulae to estimate and plan project costs within business budgets

Oral communication

• Participates in verbal exchanges using specific and relevant language suitable to audience
• Employs listening and questioning techniques to confirm understanding

Reading

• Organises, evaluates and interprets technical specifications and required documentation from a range of complex texts

Writing

• Prepares workplace documentation, including reports and recommendations incorporating technical language, to communicate complex information clearly and effectively

Teamwork

• Collaborates with others to achieve joint outcomes
• Selects and uses required conventions and protocols when communicating with relevant personnel in a range of work contexts

Planning and organising

• Uses a combination of formal, logical planning processes and an understanding of context for complex, high-impact activities with strategic implications

Problem solving

• Approaches problem-solving in diverse ways, recognising that there is no single formula that applies in all situations
• Uses formal processes to monitor implementation of solutions and reflect on outcomes

Technology

• Uses digital systems and tools to enter, store and analyse data

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 7.0.