Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage identified client ICT requirements and scope of solution

1.1 Establish baseline client ICT requirements and change control processes to track changes to requirements and solution scope

1.2 Resolve issues and conflicts that emerge during final stages of identifying and analysing requirements

1.3 Determine how requirements will be presented for review

1.4 Secure approval of requirements from those stakeholders who have the appropriate authority

2. Manage requirement relationships and dependencies

2.1 Examine and organise the set of requirements and record the dependencies and relationships for each

2.2 Perform impact analysis to assess or evaluate the impact of a change

2.3 Deploy requirements management tools as necessary

3. Maintain requirements for re-use

3.1 Identify requirements that the organisation will use in the long term

3.2 Name and define requirements available for future re-use

4. Prepare requirements package

4.1 Decide which formats are appropriate for a particular project and its stakeholders

4.2 Prepare requirements package according to organisational need

Skill 

Performance Criteria 

Description 

Reading

1.1, 2.1, 2.2

• Critically analyses complex documentation from a variety of sources and consolidates information relating to specific criteria to determine requirements

Writing

1.4, 2.1, 3.2, 4.2, 5.1, 5.2

• Writes, edits and proofreads documents to ensure clarity of meaning, and accuracy and consistency of information
• Prepares documentation and correspondence using clear language, correct spelling and terminology, and ensuring accuracy of information

Oral Communication

1.4, 5.1, 5.2

• Uses collaborative and inclusive techniques, including active listening and questioning, and reading of verbal and non-verbal signals to convey and clarify information and to confirm understanding

Navigate the world of work

4.2, 5.2

• Works autonomously, making high-level decisions to achieve and improve organisational goals
• Develops and implements strategies that ensure organisational policies and procedures are being met

Interact with others

1.2, 1.4, 5.1, 5.2

• Selects, implements and manipulates communications systems, processes and practices for maximum impact
• Influences and fosters a collaborative culture, facilitating a sense of commitment and workplace cohesion
• Shares knowledge, information and experience openly as an integral part of the working relationship
• Recognises potential for conflict and, working with others, seeks to develop organisational processes to deal with conflict

Get the work done

1.1-1.3, 2.1-2.3, 3.1, 3.2, 4.1

• Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands
• Gathers and analyses data and seeks feedback to improve plans and processes
• Identifies key factors that impact on decisions and their outcomes, drawing on experience, competing priorities, and decision making strategies where appropriate
• Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking to develop and improve the organisation’s goals

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTSAD604 Manage and communicate ICT solutions

ICASAD604A Manage and communicate IT solutions

Updated to meet Standards for Training Packages.

Minor edit to competency title.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.