Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Anticipate and confirm the need for policy development or review

1.1 Identify internal and external factors, issues, events, directions or board/executive policies likely to cause changes to organisation policy

1.2 Consult with stakeholders about the likely implications and impact of these factors

1.3 Conduct a critical analysis of the need for new or revised policy against the internal/external environment and existing policies

1.4 Recommend priority areas for policy development in accordance with organisational procedures

2. Plan the policy development process

2.1 Identify and analyse risks of the issues likely to impact on the policy development process

2.2 Outline policy requirements in a policy development plan in accordance with organisational procedures

3. Gather and analyse information for policy development

3.1 Identify and engage a representative group of stakeholders in a policy network

3.2 Source, analyse and apply information required to support the policy development process

3.3 Determine and apply an analytical framework for the development of the policy

4. Determine policy direction

4.1 Develop and communicate a range of policy options and assessment criteria to enable effective evaluation

4.2 Promote specific policy options where appropriate

4.3 Recommend preferred policy option and risk treatments in accordance with the policy development plan

4.4 Obtain approvals/endorsements in accordance with the policy development plan and organisational procedures

5. Draft policy

5.1 Draft policy within an iterative process of consultation, feedback, identification of changes and re-drafting

5.2 Implement risk management processes to ensure progress against the timeframe and milestones

5.3 Include an implementation plan in the policy that details responsibilities for implementation and strategies for transition, change management, initial and ongoing training and maintenance of the policy

5.4 Include mechanisms for monitoring compliance with the policy, quality assurance and evaluation of the policy

5.5 Ensure the organisation's style and format requirements are adhered to

6. Release and promote policy

6.1 Facilitate agreement to policy via organisational channels and critical stakeholders

6.2 Fully inform all stakeholders, particularly those who will be responsible for implementing the new or revised policy

6.3 Manage fallout from dissenting stakeholders in accordance with the policy development plan

6.4 Release and promote the policy in accordance with organisational requirements

Skill 

Performance Criteria 

Description 

Reading

1.1, 3.2

• Analyses and interprets textual information from a range of sources to inform policy review and development

Writing

1.4, 2.3, 4.1-4.3, 5.1, 5.3, 5.4, 6.4

• Develops texts dealing with complex ideas and concepts using specialised and detailed language to convey explicit information in accordance with compliance and organisational requirements
• Prepares written reports and workplace documentation that communicates strategy and intent clearly and effectively and elicits feedback

Oral Communication

1.2, 4.1, 6.2

• Uses specialised vocabulary to discuss and confirm policy development requirements adjusting words and features to suit audience and context

Navigate the world of work

1.4, 2.2, 4.4, 5.5, 6.3, 6.4

• Recognises, understands and applies organisational policies, procedures and protocols

Interact with others

1.2, 3.1, 4.1, 4.2, 6.1, 6.2, 6.3

• Adapts personal communication style to build positive working relationships and to show acknowledgement of the opinions of others

Get the work done

1.1, 1.3, 2.1, 3.2, 3.3, 4.2, 4.3, 5.2, 6.1

• Takes responsibility for planning and implementing tasks required to achieve organisational objectives, seeking advice, feedback and support as required to assist in the development, planning, review and implementation phases

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBMGT518 Develop organisation policy

Not applicable

New unit

No equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.