Unit of competency
Modification History
Release |
Comment |
Release 1 |
New unit of competency. |
Application
This unit describes the performance outcomes required to identify, select and supply automotive parts and products to meet customer requirements. It involves matching a diverse range of automotive components, parts and products to a customer’s vehicle or equipment by cross-referencing manufacturer, model and other identifiable numbers using manual, computer-generated and online catalogue systems.
It applies to those working in the automotive sales and service industry.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Competency Field
Sales and Parts, Administration and Management
Unit Sector
Sales and Marketing
Elements and Performance Criteria
Elements Elements describe the essential outcomes. |
Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Determine required information relating to part or product |
1.1 Available information on required item is gathered, documented and confirmed with customer 1.2 Original host for the part or product is determined from available information |
2. Identify part or product and record details |
2.1 Index system for part or product host is identified and accessed 2.2 Part or product is matched accurately with cataloguing information using the parts index system, its aids and user guides, and potential suppliers are identified 2.3 Clarification regarding potential match is sought from supplier as required 2.4 Identifying details of part or product are documented and processed |
3. Supply or order part or product |
3.1 Part is supplied to customer or ordered if not in stock according to workplace procedures 3.2 Workplace documentation, including customer records, is processed according to workplace procedures 3.3 Customer records are updated according to workplace procedures |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance and are not explicit in the performance criteria.
Skills |
Description |
Learning skills to: |
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Writing skills to: |
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Numeracy skills to: |
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Digital literacy skills to: |
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Initiative skills to: |
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Range of Conditions
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
There is no Range of Conditions for this unit.
Unit Mapping Information
Equivalent to AURSCA2001 Select automotive parts and products
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=b4278d82-d487-4070-a8c4-78045ec695b1