Assessment Requirements for BSBEMS403 Develop and provide employment management services to candidates

Release: 2

Assessment Requirements for BSBEMS403 Develop and provide employment management services to candidates

Modification History

Release	Comments
Release 2	This version released with BSB Business Services Training Package Version 2.0 Version created to clarify assessment conditions
Release 1	This version first released with BSB Business Services Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

produce a written report about:

retention development strategies

training and support options for candidates in accordance with legislative and organisational requirements

communicate effectively with candidates for training, induction and professional development purposes

identify improvements for future management services.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

describe the key provisions of relevant legislation, regulations, standards and codes of practice that affect employment agencies

summarise important policies and procedures relevant to retaining and managing an organisation’s candidate base

describe the range of organisational products and services supplied to clients by employment agencies

identify and describe a range of training options and solutions for candidates

identify and describe a range of techniques used in training, coaching and mentoring candidates.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce development – recruitment and employment services field of work and include access to:

office equipment and resources

examples of workplace documents used in employment services agencies.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10